Car Moving Guide – Frequently Asked Questions by MovingCar.com

Auto Transport Guide

  • When we plan a move many question arises in our mind, the answer of which we want to obtain from our auto transporter. Following are some of such questions and there respective answers:
  • 1. Is the customer’s auto insurance primary or secondary?
  • –There is no such issue as secondary and primary. The working of Insurance same: Most transporters hold one million dollars collective single limit & two hundred fifty thousand dollars per event. This insurance covers damage occurred to your automobile during transit – there is no other insurance. The auto transport hauler is the most important and only coverage (exception: customers personal items are not covered by any transporter’s insurance and, in the majority cases, if lost, stolen or else will not be covered).
  • 2. Should a customer pay additional charges for a lower insurance deductible?
  • –No! The majority of the transporters have deductibles between $200.00 and $2000.00. In spite of damage done to an automobile, you should never have to pay a deductible any way. If an auto transporter needs an additional charge for deductibles, they are merely trying to get a higher price.
  • 3. Can a customer transport personal belongings or domestic possessions in his/her automobile?
  • –This is a judgement call. Though, most of the transporters can and will charge an extra payment for the additional weight. Not to talk about the insurance implications i.e. customers personal items are not covered by any transporter’s insurance and, in the majority cases, if lost, stolen or else will not be covered.
  • 4. What is the most excellent size of the transporter to transport an automobile on (3,5,6,8 or 10 car carrier)?
  • –The actual truck size is not such a big issue at all. At times you will get quicker service with the smaller transporter. On the other hand that is not always the case- If you feel self-assured in your auto transporters choice, then the size does not effect your transport.
  • It is also possible that the company goes in to a dispute over the damages and refuses to reimburse you for the damages. This is a rare situation since most auto transport companies in this country works out a fair deal and would like to retain a customer instead of going in to any impasse situation. In the event of the auto transport company summarily refusing to settle your claim, despite your repeated pleas and lawful requests, you have no other option but to report the matter to Better Business Bureau, in the city where the auto transport company is listed. For your information, the US Dept of Transportation (www.dot.gov) is responsible for regulating all matters related to such matters but it will not touch your case until after a court judgment against the auto transport company.
  • Transporting your prized possession is a risky, at the same time easy job, provided you take adequate steps to protect your vehicle, before, during and after the journey. Following the insurance steps as elaborated in this article will not only protect your car, but your pocket too, in case of an unfortunate incident on the road, which damages your car. After all, you have invested your precious money in buying the car. You must also protect it when you take it to another new home.

Insured Auto Transporters Only! All of our auto shippers comply with the Federal Motor Carrier Safety Administration’s safety standards, with broker bonds and/or carrier insurance on file. Check out our transporters at the FMCSA

We pre-screen all Car Moving for proper licensing, insurance, and operating authority as a household goods carrier. This is verified through the Federal Motor Carrier Safety Administration’s (FMCSA) database.

In addition, as a condition to advertise on MovingCar.com, all listed auto movers have agreed to promptly respond to complaints concerning their business practices.